COLLISION TIPS
Tips for Choosing the Right Auto Body Shop
Ten things you should know before having your vehicle repaired:
1. You have the right to take your vehicle to the repair shop of your choice. Your insurance company cannot require you to have your vehicle repaired at any particular shop.
2. Never drive a vehicle that could be unsafe due to damages.
3. Differences in accident repair estimates are common. A lower estimate may not include all necessary work. If you’re unsure why one body work estimator is different from another you’ve received, please ask us.
4. Some insurance companies may want you to visit a claims center before having your vehicle repaired. You may also leave your vehicle at our shop and ask the insurance company to inspect the vehicle here.
5. Choose an auto body shop that has I-Car Gold certified technicians.
6. Your vehicle is likely the second-largest investment you will make. Preserve its value and your safety by having it repaired professionally.
7. You are not required by law in Wisconsin to obtain more than one estimate or appraisal.
8. Select a repair shop that is certified to fix today’s complex vehicles.
9. Ask if the auto body shop offers a written lifetime warranty.
10. Choose an accident repair facility that will assist you in handling your insurance claim



What To Do If...

If you are involved in an accident you need to...
  • Report it to proper authorities.
  • See if anyone is injured. If injuries appear serious, call an ambulance. If you are hurt, seek treatment promptly.
  • Write a complete description of the accident as soon as possible.
  • Submit required accident reports to the proper authorities.
  • Call your insurance company.
You are not required to:
  • Give a signed statement to the claims adjuster representing the other driver's insurance company.
  • Obtain more than one estimate.
  • Take your car to a shop specified by your insurance agent or to any drive-in claims center for inspection.
  • Sign any insurance company release until every repair has been completed to your satisfaction.

If your vehicle is damaged you have the right to...
  • Choose your Collision Repair shop:
Have your car towed to the shop of your choice. 
Don't let your insurance company specify a shop so they can receive a discount on your repairs. 
Call your insurance company and advise them of your vehicle's location. 
Let your body shop go over the damage with your insurance company representative.
  • Have your car restored to pre-accident condition:
Your car should look and perform the way it did before the accident. Even minor cosmetic damage should also be repaired at this time. Every little nick or chip can lead to rust damage later and will deduct from the value of your car.

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